gamebd | Privacy Policy – How We Protect Your Personal Data

Table of Contents

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Last updated: January 1, 2026

In brief: GameBD never sells your data. It is used solely to improve our services and meet legal obligations. You have the right to request deletion of your information at any time.

Introduction & Scope

GameBD (gamebd.biz) places the highest priority on its members' privacy. This privacy policy explains what information we collect, why we collect it, how it is stored, and what you can do about it.

This policy applies to the GameBD website, mobile app, and all communications with us. By using our platform, you agree to this Privacy Policy.

GameBD follows international GDPR guidelines, even though Bangladesh does not yet fall under a full GDPR framework. We believe every user has the right to data protection.

What Data We Collect

2.1 Information Provided at Registration

The following information is collected when you create an account:

Name: Your full name as provided.
Mobile Number: For login and OTP verification.
Email address: For communication and account recovery.
Date of Birth: To confirm age verification (18+).
Payment Information: Mobile banking number (not the full account number).

2.2 Information Collected Automatically During Use

Data Type	Purpose	Retention Period
IP address	Security Monitoring	90 Days
Device Information	Fraud Detection	1 Year
Login History	Security Logs	1 Year
Betting History	Legal Compliance & Support	5 Years
Payment Transactions	Financial Records	5 Years
Cookie Data	User Experience	Session – 1 Year

2.3 During KYC Verification

Beyond certain thresholds, a copy of your national ID or passport may be requested. These documents are stored with the highest level of security and used solely for identity verification purposes.

How Your Information Is Used

GameBD uses your information solely for the following purposes — nothing more:

🎯

Service Delivery

To manage your account, process bets, and complete payments.

🔐

Ensuring Security

Fraud detection, account protection, and prevention of suspicious activity.

📊

Service Improvement

To analyze user experience and improve platform performance.

⚖️

Legal Compliance

To meet regulatory requirements and maintain financial records.

💬

Contact

To provide support, send important updates, and (with your consent) deliver promotional messages.

What We Don't Do: Your data is never sold to advertisers or third parties. Not ever.

Data Retention & Deletion

GameBD does not retain your data beyond what is necessary. Each type of information has a defined retention period, as outlined in the table above.

After Account Closure

If you close your account, your personal information will be retained only for as long as required to meet legal obligations. Financial transaction records are typically kept for 5 years and then permanently deleted.

You may request deletion of your data at any time. However, certain information may not be immediately removable due to legal obligations.

Sharing Data with Third Parties

GameBD shares data with third parties only in limited circumstances and for clearly defined reasons:

Third Parties	Information Shared	Purpose
Payment providers (bKash, Nagad)	Transaction Information	Payment Processing
Game Providers (Pragmatic, Netent)	Account ID (anonymous)	Game Management
Security Partners	IP & Device Information	Fraud Prevention
Law Enforcement Agencies	Required Information	Valid Legal Orders

The third parties listed above operate under their own privacy policies and are bound by agreement with GameBD. They may not use your data for any other purpose.

Selling Data to Advertisers: GameBD does not do this and never will — it is our unwavering policy.

Cookie Policy

GameBD's website and app use various types of cookies. Cookies are small data files stored in your browser.

You can disable cookies through your browser settings, though doing so may affect some features of the platform.

Your Data Rights

GameBD believes every user should have full control over their own data. You have the following rights:

Right of Access

You can request a copy of all information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of any data held beyond legal obligations.

Right to Restrict Processing

You may request that your data not be used for specific purposes.

Right to Portability

You can download your data in a machine-readable format.

To exercise these rights, contact our support team or privacy@gamebd.bizSend us an email.

Child Protection Policy

GameBD strictly does not serve anyone under the age of 18. We do not collect data from minors, and if we are notified that a child's information has been collected inadvertently, we will delete it immediately.

To Parents & Guardians: If your child has accidentally registered on GameBD, please contact support@gamebd.biz — we will close the account within 24 hours.

Technical Security Measures

GameBD uses industry-leading security technology to keep your data safe:

TLS 1.3 Encryption: All communication between you and our servers is encrypted.
256-bit AES: Stored data is secured with top-grade encryption.
Two-Factor Authentication (2FA): Prevents unauthorized access to your account.
Regular Security Audits: Third-party experts conduct regular audits of our systems.
DDoS Protection: Server and user data are protected against cyber attacks.
Separate Databases: Financial data and personal information are stored on separate, secured servers.

That said, no system is completely impenetrable. Do your part by keeping your password strong and never sharing it with anyone.

Contact & Complaints

For any questions, requests, or complaints regarding this privacy policy:

Email: privacy@gamebd.biz (privacy-related enquiries)
General Support: support@gamebd.biz
Live Chat: Chat icon at the bottom-right of the platform

Privacy-related requests are typically responded to within 3 business days. Complex requests may take up to 30 days.

This policy was last updated 1 January 2026— updated. You will be notified at your registered email address when any future changes are made.

General Enquiry

Signing up with GameBD is quick and hassle-free — no lengthy forms required. All you need to get started is an active mobile number, a password, and your date of birth for age verification (18+). An email address is optional but recommended, as it makes account recovery much easier if you ever forget your password. You'll need to add your bKash or Nagad number when making your first deposit or withdrawal. No national ID or bank details are required upfront — KYC verification may only be requested for large withdrawals. The entire registration process takes under 3 minutes.

To update your personal information, log in and go to Profile Settings. From the "Personal Information" section, you can update your email or name. Changing your mobile number is a slightly different process — since it serves as your primary login identity. To change it, you'll first need to verify your identity via OTP sent to your old number, followed by a second OTP to your new number. This two-step verification is in place to keep your account secure. If you no longer have access to your old number (lost or deactivated), please contact us via live chat or at support@gamebd.biz — we'll verify your identity and assist you from there.

GameBD Privacy Policy — Protecting Your Information Our Commitment

2.1 Information Provided at Registration

2.2 Information Collected Automatically During Use

2.3 During KYC Verification

After Account Closure

What information is required to open an account with GameBD for the first time?

How do I change the phone number or email address on my account?